The CFPB report highlights three prevailing issues student loan servicers are having in the wake of borrowers resuming their payments: extended call hold times, income-driven repayment application processing delays, and inaccurate billing and disclosure statements.

       

Cindy Speaker

CEO of Speaker Media and Marketing, is the "Secret Weapon of Personal Injury Lawyers and Trial Attorneys" throughout the United States. Specializing as a marketing consultant to lawyers, with a primary focus on content marketing, social media, online video and mobile marketing strategies.