A new cottage industry of litigation premised on the Florida Consumer Collection Practices Act (FCCPA) should give companies pause before sending billing-related emails to their customers outside of typical business hours. In a new line of cases, the plaintiffs bar is pursuing class actions based on billing-related emails sent between the hours of 9 p.m. and 8 a.m.

       

Cindy Speaker

CEO of Speaker Media and Marketing, is the "Secret Weapon of Personal Injury Lawyers and Trial Attorneys" throughout the United States. Specializing as a marketing consultant to lawyers, with a primary focus on content marketing, social media, online video and mobile marketing strategies.